Orders of £150 or more automatically qualify for free delivery to UK mainland addresses using our standard delivery service. 

We deliver across mainland UK but unfortunately, we cannot ship to off-shore or remote areas. 

We will shortly deliver to the EU. International order fees will be calculated at checkout at the time. 

We offer your chosen delivery date within the UK, to suit your schedule or occasion. Deliveries are made between Monday and Friday.

Any hamper containing alcohol must be signed for on delivery. The signatory must be over the age of 18.

Please note, third-party courier FedEx handles our deliveries so we cannot guarantee delivery at a specified time. Korb cannot be held liable for failure to deliver due to circumstances beyond our control.

FedEx will inform you via email or text, to ensure you are aware of the scheduled delivery slot.

Christmas is a very busy time of year for couriers, and shipments can be delayed. To ensure pre-Christmas delivery, please order your Korb by 1pm on 22nd December. Subject to availability.

Orders will be paused between 24th and 29th December, while our crew takes a well-deserved break from packing!

Our customers' satisfaction is our number one priority. However, as our hampers contain food items, we cannot offer refunds unless damaged or faulty on arrival.

For more information, please review our Refund Policy.

We want you to be happy with your purchase. If your hamper arrives damaged, faulty, or the consumable goods expire within two weeks of receipt, we would be happy to exchange or refund your purchase.

Please get in touch us at orders@korb.co.uk with your order number. Any returns must be in the original packaging with proof of purchase.